EMS Connect Mobile App Privacy Policy

Effective Date: March 18, 2024

Welcome to EMS Connect, a mobile application developed by TCEU Local 416, located at 110 Laird. We are committed to protecting your privacy and ensuring you have a positive experience using our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

1. Information We Collect

We may collect personal information that identifies you ("Personal Information"), such as your:

• Name and contact details (email address, telephone number)
• Device ID, call information, and IP address
• Location information
• Audio and video access (used only with your consent for meeting features)
• Photos and files uploaded for event representation or account purposes
• Any other information you choose to provide within the app

We also collect non-personal information that does not identify you, such as usage and analytics data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our app
• Improve user experiences
• Communicate with you, including for customer service, account management, and updates about the app
• Send emails and notifications related to events or important updates
• Represent user-uploaded content such as photos and files in events or within the app’s features
• Enable audio and video functionality during virtual meetings or live sessions
• Analyze how our app is used
• Detect and prevent fraud or technical issues

3. Sharing Your Information

We may share information we have collected in certain situations. These include:

• With service providers who perform services for us (these providers have access to your information only to perform these tasks)
• If required by law or to protect our rights and the safety of users or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Protecting Your Information

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Choices About Your Information

You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the information we have about you. Some information may be retained to help us maintain accurate records, support account features, and for user identification purposes. To exercise these rights, please contact us at emsmeetings@local416.org.

6. Children's Privacy

Our app is not designed for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: emsmeetings@local416.org